On this episode, I get to sit down with Kristin Messerli, CEO and Founder of Cultural Outreach, and the Managing Editor of Mortgage Women Magazine. Kristin’s focus is catering to the needs of underserved communities, Millennials, and women, and she shares her insights on some of the challenges that come up in this space. Tune in to also find out how you can work better with Millennials and to get some tips for improving your work environment, culture, lifestyle, and business.
[:41] Jennifer introduces her guest for this episode — Kristin Messerli.
[2:09] What is Kristin’s mission and what has she been doing in the past few years to get into the space that she is in now?
[4:09] What was Kristin’s strategy with regard to moving into this space of serving under-served markets?
[6:15] What are some of the things that come up when it comes to hiring Millennials? What are some things people need to know to help Millennials be successful in mortgage lending?
[10:23] Kristin explains more about the company happy hour and how this ties into what Millennials demand in their jobs.
[11:48] What are some struggles and challenges that companies are having in catering to Millennials’ needs?
[14:08] Jennifer shares her own example of some of the challenges she faced in dealing with one of her Millennial employees. What is Kristin’s advice on how to manage and overcome challenges like that?
[20:36] Kristin addresses some of the negative stereotypes around Millennials.
[23:42] Kristin has some tips on how to improve your work environment, your culture, your lifestyle, and your business.
[26:00] What is Kristin reading?
[27:08] Kristin leaves us with some final words of wisdom about the workplace and managing the different cultural and age aspects of it.
[29:08] Kristin travels the country to conduct training and speak on these topics, as well as sales training for companies. Get in touch with her via social media or email.
[32:34] Do leave a review on iTunes to show your support, or send an email to Jennifer with any questions you have!
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