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Now displaying: March, 2018
Mar 29, 2018

Are you empowering your team and your team members? In this episode geared toward team leads and managers, I share some of the differences between enabling your team to be reliant on you and empowering your team to be successful. Tune in to find out how you can give your team the tools for success.

 

Key Takeaways:

[1:12] Jennifer’s topic for this episode is enabling vs. empowering.

[3:54] What is the difference between enabling and empowering?

[4:43] Jennifer shares her personal experience with a manager who didn’t empower his team.

[5:56] As a team lead or manager, you have to remember that you can’t do everyone’s job.

[7:59] How does Jennifer create teaching situations for her team?

[8:53] The first step is to ask them what they’ve done to rectify the problem.

[11:03] What is the second step in empowering your team?

[11:53] The next step involves coaching them through the process.

[13:52] What is the benefit of empowering your team?

[15:20] If you’re a team member who has a team lead or manager who doesn’t let you into the problem-solving process, encourage them to listen to this podcast!

 

Mentioned in This Episode:

Kinetic Spark Consulting

Mortgage Lending Mastery on iTunes

Jennifer Du Plessis on YouTube

Jennifer Du Plessis on Zillow

Mar 22, 2018

On this episode, I get to sit down with Erik Janeczko, Head Coach and CEO of Maximum Acceleration. He is a certified and nationally recognized business coach and speaker with a proven track record. Tune in as we discuss trends in the market and how to capitalize on them to grow your business!

 

Key Takeaways:

[:54] Jennifer introduces her guest for this episode — Erik Janeczko.

[3:12] How long has Erik been coaching and how did his journey evolve into Maximum Acceleration?

[6:53] What is Erik telling his students who are feeling the pressure of having the sales go down this year?

[12:22] Erik share some examples of trends he is seeing in different markets.

[16:23] Erik has a personal anecdote about the importance of being aware of shifting market trends.

[18:13] What are some tips Erik has for taking some action today, in this market?

[23:37] How can you overcome and eliminate all the barriers to entry, in taking a new approach?

[29:26] “Who do you know” vs. “Do you know anybody” — What is the difference in these two approaches?

[33:58] Erik highlights the importance of being aware of, recognizing, and communicating those life events that could translate into more leads.

[36:09] What book is Erik reading right now?

[37:40] Jennifer brings up a key point — efficiency isn't always effective.

[41:34] Erik has a giveaway — a complimentary one-hour strategy session with Erik, plus some additional free resources!

 

Mentioned in This Episode:

Kinetic Spark Consulting

Mortgage Lending Mastery on iTunes

Jennifer Du Plessis on YouTube

Jennifer Du Plessis on Zillow

Erik Janeczko

Maximum Acceleration

Loan Toolbox

Blue Ocean Strategy, by W. Chan Kim

The E-Myth, by Michael E. Gerber

Strategy Session with Erik

Free Resources

Mar 15, 2018

On this episode, I get to sit down with Donna Hamaker, one of my referral partners and top-producing real estate agent in the Washington, D.C. area. Donna shares her insights about the importance of communication, how consistency can help overcome peaks and valleys, and much more! Tune in now!

 

Key Takeaways:

[:51] Jennifer introduces her guest for this episode — Donna Hamaker.

[1:51] Who is Donna Hamaker?

[2:51] Donna’s clients come as customers and leave as family. What is the special attribute that draws clients to her for life?

[5:14] Loan officers have far less opportunity than Realtors® to cultivate a strong relationship due to the shorter interaction time. What would Donna do to build a strong relationship in that shorter period of time?

[7:50] Jennifer and Donna highlight the importance of maintaining contact with your clients, and to think of them as people and not transactions.

[10:33] Donna frequently shares with her clients that it’s not about her, it’s about them. How and why does she do that?

[13:35] What was the tipping point for Donna that made her practice so successful?

[19:13] What are some of Donna’s tips for loan officers to get her attention?

[24:46] What business tips does Donna have to share that she has learned over the years?

[27:53] What is Donna reading these days?

[31:53] Text the word ‘Launch’ to 66866 to immediately get a link to Jennifer’s book!

 

Mentioned in This Episode:

Kinetic Spark Consulting

Mortgage Lending Mastery on iTunes

Jennifer Du Plessis on YouTube

Jennifer Du Plessis on Zillow

Donna Hamaker

Brian Buffini

The 5 Second Rule, by Mel Robbins

The Seven Levels of Communication, by Michael Maher

Mar 8, 2018

On this episode, I get to sit down with John Downs, branch manager with Caliber Home Loans, and founder and architect of Downs Capital. John and I discuss how he’s reinventing the process of getting a mortgage and why friends are so important to building a sustainable business. Tune in for more!

 

Key Takeaways:

[:28] Jennifer introduces her guest for this episode — John Downs.

[1:47] What does John’s production look like?

[3:34] How did John get into the mortgage business, and where was the tipping point that took him into the ‘mega-producer’ league?

[8:42] Jennifer highlights the importance of building relationships in business.

[10:57] John shares some of his backstory and how he changed his mindset to focus on his future growth.

[19:01] What steps did John take to grow his business from 2012 to 2018?

[24:42] John elaborates on the importance of understanding and then capitalizing on your niche by framing it to people.

[29:15] John shares the educator piece of his business and the importance of building friendships with people he works with.

[31:18] Jennifer encourages you to work with people who complement your business, not complicate it.

[33:21] What is John doing with regard to Facebook advertising?

[38:36] John and Jennifer discuss how visibility on Facebook or social media can boost your business so the key is to be consistent.

[42:29] John leaves us with a powerful message — focus on building a sustainable business of friends.

[45:50] Get connected with John on Facebook!

 

Mentioned in This Episode:

Kinetic Spark Consulting

Mortgage Lending Mastery on iTunes

Jennifer Du Plessis on YouTube

Jennifer Du Plessis on Zillow

John Downs

John Downs on Facebook

Mr. Shmooze: The Art and Science of Selling Through Relationships, by Richard Abraham

Living Forward: A Proven Plan to Stop Drifting and Get the Life You Want, by Michael Hyatt and Daniel Harkavy

Ninja Selling: Subtle Skills. Big Results., by Larry Kendall

LinkedIn

Start with Why: How Great Leaders Inspire Everyone to Take Action, by Simon Sinek

Gary Vaynerchuk

Mar 1, 2018

On this episode, I want to share with you my concept of the broken chain. If you feel like you’re doing all the right actions, but not getting the right results, your process may have a broken link. Tune in to find out where the broken link is, and the steps you can take to reconnect that link and move from action to results.

 

Key Takeaways:

[:24] Do you feel like you’re doing all the right actions, but you’re just not getting the right results?

[1:25] Jennifer’s concept is the broken chain. The first link in the chain is your passion, your why.

[6:44] The second link in the chain is having a business plan.

[8:07] Strategy is the third link in the chain. How are you going to accomplish the goals laid out in your business plan?

[9:16] After you have passion, plan, and strategy in place, the next step is action.

[9:45] The break in the chain happens here — in waiting and hoping, instead of following up.

[13:23] What should you be asking at the end of a conversation to take yourself out of the wait-and-hope stage?

[15:59] In the next stage, focus on reconnecting the links of the chain by taking the reins on the relationship so that it doesn’t separate.

[17:05] The next link is results. Your job is to connect the links to ensure you do not get lost in the wait-and-hope space but are instead building that link from action to results.

[17:43] Are you saying the right thing to the right people? If you’re not getting the results you want, you may be saying the right things to the wrong people and the wrong things to the right people.

[19:33] There is a third aspect to this — you may not want to work with them.

[21:50] Are you in the wait-and-hope space with the referral partners you’ve met with and think you have relationships with?

[22:20] Don’t forget to get a copy of Jennifer’s book, Launch!

 

 

Mentioned in This Episode:

Kinetic Spark Consulting

Mortgage Lending Mastery on iTunes

Jennifer Du Plessis on YouTube

Jennifer Du Plessis on Zillow

The Compound Effect: Jumpstart Your Income, Your Life, Your success, by Darren Hardy

Launch! by Jennifer Du Plessis

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